At ORAlume (“we”, “us”, or “our”), your privacy and trust matter deeply to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, interact with our services, or otherwise engage with us. It also includes a concise overview of our Terms of Service outlining the conditions under which our consulting and advisory services are provided.
We are committed to handling your personal information with sensitivity, transparency, and respect. This policy applies to all users of our website and recipients of our services.
Privacy Policy
Information We Collect
We collect only the personal information necessary to provide and improve our services, communicate with you, and comply with applicable legal obligations. Types of information we may collect include:
Information You Provide Directly
- Name
- Email address
- Telephone number
- Organisation and role
- Any content you share in messages, forms, or surveys
Automatically Collected Information
When you visit our website, we may collect data such as:
- IP address
- Browser type and version
- Pages visited and interaction patterns
- Cookies and related tracking technologies (see Cookies section)
How We Use Your Information
We use your personal information for purposes that include but are not limited to:
- Providing and managing our services
- Responding to enquiries or service requests
- Sending updates, newsletters, or relevant communication (only with consent)
- Improving and personalising our website and offerings
- Complying with legal and regulatory requirements
Cookies & Tracking
Our website may use cookies, analytics, and tracking technologies to collect non-personal information about usage patterns. These help us:
- Improve site performance
- Analyse trends and visitor behaviour
- Tailor our content to user interests
Information Sharing & Third Parties
We do not share your personal information with third parties except where:
- Required to deliver services (e.g., analytics tools or email providers)
- Required by law enforcement or legal process
- You have consented to such sharing
Data Security
We implement reasonable technical, administrative, and organisational measures to protect personal data against unauthorised access, loss, or misuse. While no system can be completely secure, we regularly review and enhance our practices to maintain appropriate safeguards.
Your Rights
Depending on the laws applicable to you (such as GDPR, CCPA, or other privacy regulations), you may have the right to:
- Access your personal data
- Correct inaccuracies
- Request deletion or restriction of processing
- Opt out of marketing communications
International Transfer
If your personal data is transferred outside your country of residence (e.g., across borders), we protect it under contractual and legal safeguards consistent with global privacy standards.
Children’s Privacy
Our services and website do not intentionally target or collect information from individuals under the age of 13. If you believe data about a minor has been collected, please contact us immediately.
Terms of Service
By accessing our website or engaging our services, you agree to the following general terms:
Scope of Services
ORAlume provides consulting, advisory, diagnostic, and related professional services as described on our website or in engagement agreements. You agree to provide accurate information and engage in good-faith collaboration for any services requested.
Limited Liability
Our advice and services are provided according to professional standards. While we strive for practical, high-quality outcomes, we do not guarantee specific results. We are not liable for indirect, consequential, or business interruption losses.
Intellectual Property
All content on our website (including text, graphics, and materials) is owned by ORAlume or authorised licensors. Use is subject to copyright and related laws.
Governing Law
These terms are governed by applicable laws of the jurisdictions in which ORAlume operates.
Updates to This Policy
We may update this Privacy Policy and Terms of Service occasionally to reflect changes in law, technology, or our practices. We will indicate the effective date at the top and, when required by law, notify you of significant changes.
Contact Us
If you have questions, requests, or concerns about this Privacy Policy or our Terms of Service, please contact:
Email: parul@oralume.io
Acceptance
By using our website or engaging with our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy and Terms of Service.
